Reaccredited by the Council on Accreditation (COA) with flying colors
After a year-long intensive process of self-study and site visits, CCCS-OC was reaccredited by the Council on Accreditation with flying colors! In fact, our performance was so high that we were expedited through the process with NO compliance issues with ANY of the performance standards. As COA themselves stated in their reaccreditation letter to us:
"Congratulations on this amazing achievement! We know how much time and energy has gone into this process, from application through the rigorous self-study phase to the site visit. You and your staff have much to be proud of! We have worked together so well throughout this often stressful process. You have been an absolute delight to work with! Your commitment to the high quality of services you provide and the wellbeing of the clients you serve is ever-present and very impressive! We hope you find creative and meaningful ways to celebrate your success and keep doing good works!"
Organizations pursue accreditation to demonstrate the implementation of best practice standards in the field of human services. COA evaluated all aspects of CCCS-OC's programs, services, management, and administration.
COA accreditation is an objective, independent, and reliable validation of an agency's performance. The COA accreditation process involves a detailed review and analysis of an organization's administration, management, and service delivery functions against international standards of best practice. The standards driving accreditation ensure that services are well-coordinated, culturally competent, evidence-based, outcomes-oriented, and provided by a skilled and supported workforce. COA accreditation demonstrates accountability in the management of resources, sets standardized best practice thresholds for service and administration, and increases organizational capacity and accountability by creating a framework for ongoing quality improvement.
To achieve COA accreditation, CCCS-OC first provided written evidence of compliance with the COA Standards. Thereafter, a group of specially trained volunteer Peer Reviewers confirmed adherence to these standards during a series of on-site interviews with trustees, staff and clients.
An endorsement of COA and the value of its accreditation process is reflected in it being named by the US State Department as the sole national independent accrediting body under the Hague Convention on Intercountry Adoption to accredit intercountry adoption service providers. In addition, COA is the only national accreditor designated by the U.S. Department of Defense to develop accreditation standards and processes for human service programs provided to military personnel and their families.
Founded in 1977, COA is an independent, not-for-profit accreditor of the full continuum of community-based behavioral health care and social service organizations in the United States and Canada. Over 2,000 organizations - voluntary, public, and proprietary; local and statewide; large and small - have either successfully achieved COA accreditation or are currently engaged in the process. Presently, COA has a total of 47 service standards that are applicable to over 125 different types of programs. To learn more about COA, please visit www.COAnet.org.
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Consumer Credit Counseling Service
1920 Old Tustin Ave.
Santa Ana, CA 92705
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P: (800) 213-2227
F: (714) 245-1680
E: cccsoc@cccsoc.org
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